‘Holidaying in Cuba actually has some advantages at the moment.’

Power outages, empty shelves and natural disasters: the Caribbean dream destination of Cuba is currently facing serious challenges. The Swiss Federal Department of Foreign Affairs (FDFA) recently tightened its travel advisory for the country (Travelnews reported).

Nevertheless, the Swiss holiday airline Edelweiss continues its weekly flights to Havana—a connection it has upheld despite the challenges, the company stated.

Andreas Blass, CEO of Caribbean Tours and one of Switzerland's most respected Cuba experts, is very familiar with the challenges facing the country. As a passionate promoter of tourism, he is committed to ensuring that Cuba retains its appeal as a travel destination even in turbulent times. In an interview with Travelnews, he shares his first-hand impressions and provides insights into the current situation on the ground.

Mr Blass, we hear about massive power outages, destructive hurricanes and an ongoing supply crisis. How dramatic is the situation in Cuba at the moment?

Andreas Blass: Following three nationwide blackouts, two hurricanes in November, and an already strained supply situation, conditions for the people of Cuba have only grown more challenging. In addition to the daily challenges, there is now also widespread concern that the tourist high season from November to March will fall short of expectations – which could further exacerbate the economic hardship. The government has made assurances that supplies in tourist centers and hotels will remain secure, which I can confirm. In the resorts, for example in Varadero, where I am currently staying, there is hardly any sign of the crisis. On the contrary, the hotel staff are going the extra mile to ensure that guests have a pleasant stay. On the other hand, the situation of the local population is not easy – but the Cubans impress with their admirable resilience and their human warmth.

How much do the power cuts affect people's daily lives?

Power outages are part of everyday life for the locals. There are so-called ‘planned’ shutdowns, which are used to manage the electricity deficit. In the tourist centres, on the other hand, power outages are practically unnoticeable. Should they occur, however, hotels and many private accommodations and restaurants are equipped with generators to maintain operations.

In view of these problems, is it really advisable to go on holiday to Cuba at the moment?

For the right target group, the answer is yes. Even in the current situation, Cuba remains a valued travel destination with a loyal clientele. Here at the resort in Varadero, I see many Canadians, Russians, Germans and Swiss who are enjoying their stay and seem relaxed. In fact, holidays in Cuba currently have certain advantages, such as experiencing tourism without the crowds. The inventiveness of the Cubans turns even a power outage into a charming experience, such as a Caribbean candlelight dinner with live music – after all, the music can be played without electricity.

How safe is Cuba for travellers given the current situation?

Cuba remains one of the safest countries in the region. Travellers can move around freely and without fear because the crime rate is extremely low. Of course, basic rules apply here too: walking through Centro Havana at night with an expensive watch or mobile phone is not advisable – but that applies in many other destinations as well.

How does Caribbean Tours ensure that travellers are safe and comfortable despite the crisis?

Our Customer Experience team maintains constant communication with our customers. We recommend petrol stations where international credit cards can be used and help guests organise prepaid cards if their credit card is not accepted. Our accommodation – both hotels and private guest houses – are all equipped to use generators in an emergency. And for complete peace of mind, we can be reached 24/7 via an emergency number.

Why should travellers consider Cuba as a travel destination despite the difficult circumstances?

Cuba is unique: the hospitality of the people, the fascinating culture with music, dance, rum and cigars – all this makes a visit unforgettable. Even in difficult times, Cuba remains authentic and vibrant. In addition, tourism in Cuba often has a direct positive social impact, as it somewhat alleviates the difficult situation of the local population.